Sugar Factory New York - Time Square

Sugar Factory New York - Time Square

694 8th Ave, New York, NY 10036, United States

+1 347-721-9066
4.6 (7,610 reviews)
Open Now
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Opening Hours

Saturday
8 am–1 am
Sunday
8 am–12 am
Monday
8 am–12 am
Tuesday
8 am–12 am
Wednesday
8 am–12 am
Thursday Today Open Now
8 am–12 am
Friday
8 am–12 am

Customer Reviews & Ratings

4.6
Based on 7,610 customer ratings & reviews
5 Stars
68%
4 Stars
22%
3 Stars
6%
2 Stars
2%
1 Star
2%

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Weekly Hours

  • Saturday 8 am–1 am
  • Sunday 8 am–12 am
  • Monday 8 am–12 am
  • Tuesday 8 am–12 am
  • Wednesday 8 am–12 am
  • Thursday Today Open Now 8 am–12 am
  • Friday 8 am–12 am

Frequently Asked Questions

Does Sugar Factory Times Square offer vegetarian or plant-based burger options?

Yes, vegetarians can order the California Veggie Burger ($27), featuring a flavorful plant-based patty topped with provolone cheese, fresh avocado slices, shredded lettuce, ripe tomatoes, crispy onions, and herb mayo on a toasted brioche bun. Additionally, meat-free options like the Wild Mushrooms Flatbread ($25) and Penne Primavera ($24) are readily available.

What gluten-free dishes are available on the Sugar Factory menu?

Sugar Factory offers several gluten-free menu items, including the Pan-Roasted Salmon Salad ($33), Chopped Wedge Salad ($22), Bistro Steak Salad ($28), and the Surf & Turf ($79) featuring an 8 oz Angus tenderloin filet, roasted Maine lobster tail, grilled asparagus, and fingerling potatoes. Prime cuts from the Steak Frites menu are also naturally gluten-free.

What makes the "Insane Shakes" at Sugar Factory so unique?

The signature Insane Shakes ($25) are thick milkshakes served in frosted, decorated mugs and topped with entire full-sized baked goods and pastries. For example, the Cookie Monster shake comes topped with a blue glazed donut, chocolate chip cookie, and frosted cupcake, while the Strawberry Cheesecake shake features an entire slice of NY cheesecake.

Are there shareable entrees designed for large groups or special events?

Yes. Large parties can share items like The Big Boss Burger ($100), a two-pound Angus smashed patty feast served with tableside melted cheese, or Pasta For 2 options like the Spicy Chicken Spaghetti Alla Vodka ($52). For large celebrations, the Grand Maine Lobster Tall Platter ($450) offers a dozen pan-roasted lobster tails with tableside lemon white wine butter.

Are souvenir items included with any food orders?

Yes! Ordering either the Sugar Factory Rainbow Sliders ($32) served on colorful multi-hued buns or the Pink Princess Sliders ($29) on pink brioche buns includes a collectible Sugar Factory rubber duck to take home as a souvenir.

Is gratuity automatically added to the bill at Sugar Factory Times Square?

Yes, diners should note that a 20% automatic gratuity is typically added directly to the final bill at this Times Square location, regardless of party size.

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MenuRates is an independent restaurant menu archive and price directory. We are not officially affiliated with, endorsed by, or connected to Sugar Factory New York - Time Square or any of its subsidiaries. All registered trademarks, logos, brand names, and menu item names remain the sole property of their respective owners and are displayed here under Fair Use guidelines for informational purposes only. For menu corrections or takedown requests, please visit our Disclaimer or Contact Page.